Dear Loyal and Valued Patients,
Due to these unusual times, we have a few things we need to update you on. The health and safety of our patients and staff has been, and will always be, our top priority. In relation to the current COVID-19 (Coronavirus) situation, we have heightened all hygiene and screening protocols.

We also ask that you call to reschedule your appointment if you:

•  are feeling ill;
• have returned from overseas within the past 14 days;
• have been in contact with someone who has returned from overseas in the past 14 days; or 
• have been in contact with someone who has been diagnosed with, or is in the process of being tested for COVID-19.

We are continually reviewing our policies and will notify you if anything changes. If you are feeling ill or experiencing flu-like symptoms, please seek medical advice by calling the Medical Hotline on 1800 675 398 (AU) or on 0800 611 116 (NZ).

If you have concerns, please call us directly. We also have restrictions on how we operate. For now, we will need to be minimising the amount of patient crossovers and waiting time. We will be requesting all patients that have appointments, to wait in their cars, call the practice and we will let you know when to come up and we will be taking you straight through to the surgery. We also have a cleaning station which all patients will be required to use. For more information on the COVID-19 (Coronavirus) situation, you can visit: https://www.health.gov.au/